IT (yes, really) built an NPS survey with one respondent

“The business needed it yesterday.”— IT Service Desk

Reason:

Mainly because the roadmap says Q1, but nobody wrote down the year. With dark mode and no error handling.

Built by:

Priya, someone from Procurement

Build time:

3 hours 31 minutes

Built with:

Streamlit

Database:

the legacy system's database through a read-only user with write permissions

Authentication:

the firewall is disabled because it blocked something

Deployment:

running behind nginx config copied from Stack Overflow

Responsible:

a team that has since been reorganised

Documentation:

a Loom video nobody can find

Security situation:

production secrets are in .env.example

Future disaster:

It will cause Head of Operations to request an immediate status meeting.

Age: 9.1 years · originally expected to last 3 weeks · 6 owners so far · survived 2 reorganisations · last meaningful change 74 days ago · original builder left 2534 days ago

Rated rare mostly because: €460k per year, alive 158x longer than intended, 3 departments depend on it.