Marketing built an on-call rota in a shared doc with a UI

“It's basically Airtable.”— Nadia, Marketing

Reason:

Because the last 10% is authentication, billing and everything else. Started as Invoices_Q3_new2.xlsm with a script attached.

Built by:

Nadia, someone from Procurement

Build time:

one weekend

Built with:

Airtable plus four Zapier zaps

Database:

a backup drive that has not been plugged in for 3 months

Authentication:

the production token is in the onboarding document

Deployment:

SSL certificate expires in 14 days

Responsible:

Ravi, because their credit card pays for it

Documentation:

comments in the code explaining what the code used to do

Security situation:

it stores passwords, hashed with nothing

Future disaster:

It will receive an innovation award.

Age: 349 days · originally expected to last 3 months · 1 owner so far · survived 1 reorganisation · last meaningful change 74 days ago

Rated common mostly because: 59% chance of becoming business critical, 130 users, 2 accidental connections.