Customer Support built yet another project tracker

“The admin page isn't linked anywhere.”— HR Generalist

Reason:

Honestly? Because the workaround has been in production for 5 months. With 2 users, one of whom is the CEO.

Built by:

Lukas, a recruiter

Build time:

an afternoon, mostly

Built with:

Streamlit

Database:

182,510 XML files

Authentication:

permissions are managed in a spreadsheet

Deployment:

running on localhost through a tunnel

Responsible:

a steering committee that has not met in 6 months

Documentation:

none, but the variable names are "pretty clear"

Security situation:

a security review was scheduled for November and quietly cancelled

Future disaster:

It will import production data into the test environment.

Age: 4.6 years · originally expected to last 3 months · 2 owners so far · survived 2 reorganisations · last meaningful change 3 days ago · original builder left 1189 days ago

Rated common mostly because: 4 departments depend on it, 24% chance of becoming business critical, alive 19x longer than intended.