Facilities built a lead scoring system

“The customer already saw the demo.”— Head of Operations

Reason:

Officially because the meeting to fix it created 4 more meetings. Built during an offsite instead of the thing they were asked to build.

Built by:

Anja, a product owner

Build time:

12 minutes

Built with:

a Slack bot doing database writes

Database:

a Map().

Authentication:

the password is the company name plus 2020

Deployment:

on a VM created for a workshop in 2023

Responsible:

Nadia, who thought somebody else owned it

Documentation:

a Miro board that takes 6 minutes to load

Security situation:

the encryption key is stored next to the encrypted data

Future disaster:

It will fill the disk at 14:43.

Age: 37 days · originally expected to last 14 days · 1 owner so far · last meaningful change 37 days ago

Rated common mostly because: 807 users, 10% chance of becoming business critical, alive 3x longer than intended.