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App #611 · 🇮🇹 Italy
Disaster score 771Legendary
Field Service built a status page for internal systems
🔥 Business critical
Users555
Departments4
Criticality37%
Money involved€3,752,855/yr
“Everyone using it is trustworthy.”— Head of Operations
- Reason:
- Allegedly because someone said "just add AI". Forked from a tutorial at 16:48 and never cleaned up.
- Built by:
- Elena, someone from Procurement
- Build time:
- 5 evenings
- Built with:
- an Electron app, for a form
- Database:
- the old database because migration is scheduled for Q4
- Authentication:
- there is one account called "admin" and nobody knows who owns it
- Deployment:
- behind a domain registered for €12 during a workshop
- Responsible:
- whoever happens to be on call
- Documentation:
- comments that say "do not change this"
- Security situation:
- the app is secure because the browser shows a padlock
- Future disaster:
- It will create a GDPR incident somebody describes as "probably minor".
Age: 14 days · originally expected to last 7 days · 1 owner so far · last meaningful change 14 days ago
Rated legendary mostly because: €3.8m per year, 555 users, 4 departments depend on it.
Current owner
Nobody has taken responsibility for this disaster.
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