IT (yes, really) built a sales dashboard nobody asked for

“We have a diagram.”— Thomas, IT (yes, really)

Reason:

Mainly because the automation sends an email asking someone to do it manually. Quietly rolled out to three countries.

Built by:

Thomas, a warehouse supervisor

Build time:

4 hours 25 minutes

Built with:

Google Apps Script

Database:

a CSV that gets overwritten every Friday

Authentication:

the production token is in a Jira ticket

Deployment:

running on a server nobody remembers provisioning

Responsible:

Group Controller, because their name appeared first in the meeting notes

Documentation:

one README with 11 TODOs

Security situation:

the refresh token never expires

Future disaster:

It will outlive the vendor that was supposed to replace it.

Age: 351 days · originally expected to last 14 days · 2 owners so far · survived 1 reorganisation · last meaningful change 74 days ago

Rated rare mostly because: 4 accidental connections, direct production access, alive 25x longer than intended.