Quality Assurance built an on-call rota in a shared doc with a UI

“There's already a Jira ticket.”— Head of Operations

Reason:

Officially because the CRM logs you out after 12 minutes of inactivity. With 2 users, one of whom is the CEO.

Built by:

Petra, a team lead

Build time:

one weekend

Built with:

a no-code builder on a personal account

Database:

Supabase with the service role key in the frontend

Authentication:

the browser says "Not Secure", but only in red

Deployment:

running on localhost through a tunnel

Responsible:

Sarah, whose laptop contains the only working environment

Documentation:

a Confluence page owned by Chen, who left

Security situation:

passwords are stored in a spreadsheet for emergencies

Future disaster:

It will be described as "legacy" before its first birthday.

Age: 363 days · originally expected to last 2 months · 1 owner so far · last meaningful change 19 days ago · original builder left 271 days ago

Rated common mostly because: the builder has left, alive 6x longer than intended, 13% chance of becoming business critical.