Customer Support built an NDA generator

“The quarter ends Friday.”— Group Controller

Reason:

Allegedly because the architecture diagram contains a box labelled "manual step". Presented in a town hall as "innovation".

Built by:

Katrin, a key account manager

Build time:

a long Thursday

Built with:

WordPress with eleven plugins

Database:

one table called data

Authentication:

the firewall is disabled because it blocked something

Deployment:

deployed straight to production on a Friday, no staging

Responsible:

Lukas, who only knows the database

Documentation:

a file called README-NEW-FINAL.md

Security situation:

the firewall rule is labelled TEMP

Future disaster:

It will eventually process €14,000 per month.

Age: 186 days · originally expected to last 2 months · 2 owners so far · survived 1 reorganisation · last meaningful change 186 days ago

Rated common mostly because: €281k per year, 168 users, 1 accidental connections.