Logistics built something with customer data and no permissions

“We'll add tests later.”— Managing Director

Reason:

Mainly because it was faster to build it than to explain it to Marketing Manager. With 39 users and 73 feature requests.

Built by:

Kevin, a warehouse supervisor

Build time:

a long Thursday

Built with:

Airtable plus four Zapier zaps

Database:

an old laptop in the server room

Authentication:

the audit log is disabled because it filled the disk

Deployment:

running on Windows Server because that machine was available

Responsible:

a vendor whose support contract expired 3 months ago

Documentation:

a Slack message saying "I'll document this later"

Security situation:

logout only hides the menu

Future disaster:

It will become part of the company's "digital core" slide deck.

Age: 1.5 years · originally expected to last 4 weeks · 1 owner so far · survived 1 reorganisation · last meaningful change 420 days ago

Rated rare mostly because: 602 users, direct production access, alive 18x longer than intended.