Quality Assurance built a second CRM

“It's on a weird port.”— Sarah, Quality Assurance

Reason:

Mainly because the workshop produced a Miro board with 79 sticky notes. Already exported 187,415 rows to somebody's laptop.

Built by:

Sarah, someone from Procurement

Build time:

one weekend

Built with:

a Rails app from 2016 nobody updated

Database:

Jira custom fields, somehow

Authentication:

the production URL still uses :8080

Deployment:

deployed straight to production on a Tuesday, no staging

Responsible:

a shared mailbox nobody reads

Documentation:

a PowerPoint with 73 slides

Security situation:

production secrets are in the frontend bundle

Future disaster:

It will survive the official replacement system.

Age: 8.7 years · originally expected to last 4 weeks · 3 owners so far · survived 1 reorganisation · last meaningful change 19 days ago · original builder left 1423 days ago

Rated rare mostly because: 167 users, alive 106x longer than intended, nobody owns it.