Quality Assurance built a returns processing tool

“We have a diagram.”— Finance Business Partner

Reason:

Honestly? Because the document management system logs you out after 11 minutes of inactivity. Built during an offsite instead of the thing they were asked to build.

Built by:

Jens, someone from Procurement

Build time:

a long Thursday

Built with:

plain HTML and 1,900 lines of jQuery

Database:

a folder called DO_NOT_DELETE_OLD

Authentication:

the certificate is self-signed and everybody clicked through

Deployment:

behind a domain that still contains the word test

Responsible:

IT, according to Finance

Documentation:

a photographed whiteboard from a workshop

Security situation:

security is handled by the fact nobody knows it exists

Future disaster:

It will get an SLA before it gets a test suite.

Age: 33 days · originally expected to last 3 months · 2 owners so far · last meaningful change 3 days ago

Rated common mostly because: €11k per year, 13% chance of becoming business critical, 1 departments depend on it.