Customer Support built yet another project tracker

“It has a padlock icon.”— Nadia, Customer Support

Reason:

Allegedly because nobody could find the right SharePoint folder in 19 minutes of looking. Forked from a tutorial at 17:43 and never cleaned up.

Built by:

Nadia, a warehouse supervisor

Build time:

19 minutes

Built with:

Next.js, because the tutorial used it

Database:

Git commits, technically append-only

Authentication:

the temporary firewall rule has existed for 10 months

Deployment:

hosted in Miriam's Azure subscription

Responsible:

Regional Sales Lead, who calls it "the little tool"

Documentation:

a README that begins with "temporary notes"

Security situation:

debug mode is enabled in production

Future disaster:

It will email customer data to a market you do not operate in.

Age: 7.3 years · originally expected to last 4 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 19 days ago · original builder left 2309 days ago

Rated common mostly because: 5 departments depend on it, alive 89x longer than intended, the builder has left.