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App #797 · 🇺🇸 the United States
Disaster score 680Legendary
Sales built Excel, but in React
🔥 Business critical🧟 Builder has left🏛️ Older than the department
Users836
Departments4
Criticality71%
Money involved€1/yr
“We'll tell Legal if anyone asks.”— IT Service Desk
- Reason:
- Allegedly because someone said "just add AI". With a settings page that does nothing.
- Built by:
- Petra, someone from Procurement
- Build time:
- 4 hours 50 minutes
- Built with:
- WordPress with eleven plugins
- Database:
- a production table where the primary key is the customer's name
- Authentication:
- the security review happened after the incident
- Deployment:
- running with 97% disk usage
- Responsible:
- Anja, who only knows the frontend
- Documentation:
- a PowerPoint with 54 slides
- Security situation:
- TLS is disabled because it is "inside the network"
- Future disaster:
- It will send an invoice of €799 to the wrong country.
Accidentally connected to (2)
- → depends on a VPN connection that drops every afternoon
- → parses invoices from email attachments
Age: 7.5 years · originally expected to last 4 weeks · 5 owners so far · survived 2 reorganisations · last meaningful change 74 days ago · original builder left 1867 days ago
Rated legendary mostly because: 836 users, 71% chance of becoming business critical, 4 departments depend on it.
Current owner
Nobody has taken responsibility for this disaster.
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