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App #835 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 257Common

IT (yes, really) built an internal URL shortener

Users1
Departments2
Criticality22%
Money involved€407,292/yr
β€œIt's only for one department.”— Bastian, IT (yes, really)
Reason:
Officially because someone said "just add AI". With a settings page that does nothing.
Built by:
Bastian, a controller
Build time:
8 minutes
Built with:
Google Apps Script
Database:
an Outlook shared mailbox with 72,650 unread records
Authentication:
rate limiting is "please don't"
Deployment:
on a VM created for a workshop in 2022
Responsible:
Chen, who is currently interviewing elsewhere
Documentation:
a Notion page with one sentence and 12 empty headings
Security situation:
MFA was disabled after somebody lost their phone
Future disaster:
It will round money differently from Finance.

Accidentally connected to (1)

  • β†’ depends on a SaaS trial ending soon

Age: 17 days Β· originally expected to last 4 weeks Β· 2 owners so far Β· survived 1 reorganisation Β· last meaningful change 17 days ago

Rated common mostly because: €407k per year, 22% chance of becoming business critical, 2 departments depend on it.

Current owner

Nobody has taken responsibility for this disaster.

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