Facilities built an internal wiki with 11 pages

“We'll put it on the roadmap.”— Ravi, Facilities

Reason:

Officially because the documentation was last updated 7 months ago. Quietly rolled out to three countries.

Built by:

Ravi, a warehouse supervisor

Build time:

4 evenings

Built with:

Airtable plus four Zapier zaps

Database:

an email inbox used as the database

Authentication:

the VPN password is the Wi-Fi password

Deployment:

running behind nginx config copied from Stack Overflow

Responsible:

Regional Sales Lead, who delegated it to somebody who left

Documentation:

an onboarding call everyone is expected to remember

Security situation:

the audit log was disabled because the disk filled up

Future disaster:

It will get rewritten, producing exactly the same system.

Age: 7.7 years · originally expected to last 14 days · 5 owners so far · survived 3 reorganisations · last meaningful change 420 days ago · original builder left 495 days ago

Rated common mostly because: alive 201x longer than intended, 26 users, the builder has left.