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App #883 · 🇺🇸 the United States
Disaster score 562Rare

Sales built an incident log nobody logs incidents in

🔥 Business critical
Users625
Departments1
Criticality89%
Money involved€660/yr
Git is basically a backup.Regional Sales Lead
Reason:
Mainly because the vendor quoted €49 and a discovery phase. With 60 users and 40 feature requests.
Built by:
Miriam, an intern
Build time:
a long Thursday
Built with:
a Rails app from 2016 nobody updated
Database:
Redis with persistence disabled because "it is only a cache"
Authentication:
the login page is protected by another login page
Deployment:
hosted in a cloud region nobody intended to use
Responsible:
"digital transformation"
Documentation:
a folder called Documentation containing another folder called Old
Security situation:
the security exception expires every year and is renewed every year
Future disaster:
It will cause Group Controller to request an immediate status meeting.

Accidentally connected to (4)

  • has a Zapier workflow nobody can access
  • depends on an Excel macro
  • depends on an RDP session staying open
  • depends on nobody using commas inside CSV fields

Age: 114 days · originally expected to last 4 weeks · 2 owners so far · last meaningful change 114 days ago

Rated rare mostly because: 625 users, 89% chance of becoming business critical, 4 accidental connections.

Current owner

Nobody has taken responsibility for this disaster.

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