The Management Assistant built an incident log nobody logs incidents in

“It's technically not production.”— Group Controller

Reason:

Allegedly because the ticket has been open for 34 days. Already exported 151,574 rows to somebody's laptop.

Built by:

Chen, a key account manager

Build time:

a long Thursday

Built with:

React, Vite and enthusiasm

Database:

an SQLite file called temp.sqlite

Authentication:

SSO, but only for Anja

Deployment:

on a Raspberry Pi in the server room

Responsible:

"the team", which is Chen

Documentation:

one README with 11 TODOs

Security situation:

IT has not been informed and will not be

Future disaster:

It will be presented at a conference as a success story.

Age: 45 days · originally expected to last 3 weeks · 1 owner so far · survived 1 reorganisation · last meaningful change 3 days ago

Rated common mostly because: 225 users, 27% chance of becoming business critical, 1 departments depend on it.