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App #971 · 🇺🇸 the United States
Disaster score 721Legendary
CEO's Daughter built a whistleblowing case tracker
🔥 Business critical🧟 Builder has left
Users438
Departments5
Criticality19%
Money involved€1,381,674/yr
“The password is really long.”— Petra, CEO's Daughter
- Reason:
- Honestly? Because Jira needs 37 clicks and two approvals to tell someone they are on holiday. With 428 users and zero documentation.
- Built by:
- Petra, a controller
- Build time:
- 43 minutes
- Built with:
- a no-code builder on a personal account
- Database:
- MongoDB where every document has a different schema
- Authentication:
- the audit log records "something changed"
- Deployment:
- running from an image tagged latest
- Responsible:
- Petra, who left 16 months ago
- Documentation:
- an architecture diagram containing a box labelled "magic happens here"
- Security situation:
- the threat model is "why would anyone attack us?"
- Future disaster:
- It will get its own budget line before it gets an owner.
Accidentally connected to (3)
- → depends on a PowerShell script stored on someone's desktop
- → posts into a Slack channel that was archived
- → depends on a server nobody is allowed to reboot
Age: 17 days · originally expected to last 14 days · 2 owners so far · survived 1 reorganisation · last meaningful change 17 days ago · original builder left 38 days ago
Rated legendary mostly because: €1.4m per year, 438 users, 5 departments depend on it.
Current owner
Nobody has taken responsibility for this disaster.
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