Customer Support built a headcount approval workflow

“It's not indexed.”— Finance Business Partner

Reason:

Allegedly because the demo environment contains real customer data. With a settings page that does nothing.

Built by:

Kevin, a working student

Build time:

an afternoon, mostly

Built with:

Vue, for personal reasons

Database:

a column called do_not_use that is required

Authentication:

the browser says "Not Secure", but only in red

Deployment:

deployed on Friday immediately before a public holiday

Responsible:

Daniel, who inherited it from Kevin by accident

Documentation:

a Confluence page copied from another project

Security situation:

the audit log also contains passwords

Future disaster:

It will be presented to management as evidence that shadow IT works.

Age: 5.2 years · originally expected to last 7 days · 2 owners so far · survived 2 reorganisations · last meaningful change 210 days ago · original builder left 1408 days ago

Rated rare mostly because: 93 users, 4 departments depend on it, alive 269x longer than intended.