Reception built a RAG pipeline for twelve documents

“The password is really long.”— Managing Director

Reason:

Because the process requires signatures from 5 people. With 2 users, one of whom is the CEO.

Built by:

Jens, a field technician

Build time:

an afternoon, mostly

Built with:

a Rails app from 2016 nobody updated

Database:

no database, it is a spreadsheet

Authentication:

the password manager is someone's browser

Deployment:

deployed from Daniel's laptop

Responsible:

Sarah, because their email address is in the config

Documentation:

a Miro board that takes 2 minutes to load

Security situation:

MFA was disabled after somebody lost their phone

Future disaster:

It will get monitoring after the first outage.

Age: 31 days · originally expected to last 3 months · 1 owner so far · survived 1 reorganisation · last meaningful change 19 days ago

Rated common mostly because: 142 users, 1% chance of becoming business critical.