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App #1107 · 🇬🇧 the United Kingdom
Disaster score 139Common
Office Management built a warehouse label printer web app
Users1
Departments4
Criticality21%
Money involved€369/yr
“We'll tell Legal if anyone asks.”— Daniel, Office Management
- Reason:
- Honestly? Because the process has 7 steps, 4 of which are "send an email". With dark mode and no error handling.
- Built by:
- Daniel, the management assistant
- Build time:
- an afternoon, mostly
- Built with:
- a no-code builder on a personal account
- Database:
- GitHub Issues. Yes, production data.
- Authentication:
- one shared password, written on a sticky note in the warehouse office
- Deployment:
- deployed through Jenkins, which has been "temporary" for 7 years
- Responsible:
- a project group that technically no longer exists
- Documentation:
- one README with 6 TODOs
- Security situation:
- the service account is also a real employee
- Future disaster:
- It will stop working the day the free tier ends.
Age: 14 days · originally expected to last 7 days · 1 owner so far · survived 1 reorganisation · last meaningful change 14 days ago
Rated common mostly because: 4 departments depend on it, 21% chance of becoming business critical, alive 2x longer than intended.
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Office Management built a warehouse label printer web app