HR built a debt collection dashboard

“We have a diagram.”— Finance Business Partner

Reason:

Because the lunch prototype is now business critical. With 1742 users and zero documentation.

Built by:

Thomas, a field technician

Build time:

1 hours 4 minutes

Built with:

a no-code builder on someone's personal account

Database:

a JSON file in production

Authentication:

the password manager is someone's browser

Deployment:

running in Docker, but the Dockerfile is missing

Responsible:

"digital transformation"

Documentation:

a Confluence page owned by Tobias, who left

Security situation:

the audit log was disabled because the disk filled up

Future disaster:

It will send 91,482 duplicate emails.

Age: 56 days · originally expected to last 14 days · 2 owners so far · survived 1 reorganisation · last meaningful change 56 days ago

Rated common mostly because: 2 accidental connections, 19% chance of becoming business critical, alive 4x longer than intended.