Quality Assurance built a GDPR deletion request tool

“We have a backup somewhere.”— Finance Business Partner

Reason:

Mainly because Jira needs 17 clicks and two approvals to close a ticket. With 1176 users and 37 feature requests.

Built by:

Petra, a working student

Build time:

2 hours 43 minutes

Built with:

Supabase, with the service role key somewhere unfortunate

Database:

RabbitMQ with 807 unacknowledged messages

Authentication:

the API key is shared with three vendors and one intern

Deployment:

deployed every time Elena remembers

Responsible:

an agency acquired by another agency

Documentation:

a file called README-NEW-FINAL.md

Security situation:

there is one shared admin account

Future disaster:

It will become a works council agenda item.

Age: 205 days · originally expected to last 7 days · 2 owners so far · last meaningful change 205 days ago · original builder left 139 days ago

Rated rare mostly because: 6 departments depend on it, 3 accidental connections, alive 29x longer than intended.