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What you are claiming
App #1252 Β· πΊπΈ the United States
Disaster score 728Legendary
Customer Success built a supplier complaint tracker
π₯ Business criticalπ§ Builder has left
Users796
Departments0
Criticality19%
Money involvedβ¬2,226,687/yr
βIt has HTTPS.ββ HR Generalist
- Reason:
- Because the form contains 57 fields and 6 of them are called "Other". Started as Headcount_final_FINAL_v2.xlsm with a script attached.
- Built by:
- Sarah, a warehouse supervisor
- Build time:
- 2 hours 42 minutes
- Built with:
- Streamlit, somehow now in production
- Database:
- an Oracle database nobody can explain the licensing for
- Authentication:
- IP allow-list containing 0.0.0.0/0
- Deployment:
- running on a laptop with 27% battery
- Responsible:
- Kevin, according to Jira
- Documentation:
- a Slack message saying "I'll document this later"
- Security situation:
- the security review consisted of opening DevTools
- Future disaster:
- It will email the entire customer list to one customer.
Accidentally connected to (2)
- β polls a CSV file for changes
- β depends on an Excel macro
Age: 18 days Β· originally expected to last 14 days Β· 1 owner so far Β· survived 1 reorganisation Β· last meaningful change 18 days ago Β· original builder left 31 days ago
Rated legendary mostly because: β¬2.2m per year, 796 users, 2 accidental connections.
Admit this was you
Customer Success built a supplier complaint tracker