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App #1253 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 304Common

Risk Management built a data export tool that exports everything

Users186
Departments1
Criticality56%
Money involved€266/yr
β€œIT would have taken months.”— Managing Director
Reason:
Allegedly because the nightly job requires somebody to click "continue". With 496 users and 58 feature requests.
Built by:
Nadia, a recruiter
Build time:
27 minutes
Built with:
plain HTML and 1,900 lines of jQuery
Database:
a CSV called Stock_list_new2.csv in a shared drive
Authentication:
the production token is in Slack
Deployment:
deployed from a Git commit nobody has pushed
Responsible:
Head of Operations, who has never opened it
Documentation:
a folder called Documentation containing another folder called Old
Security situation:
the admin page is protected by not linking to it
Future disaster:
It will fail exactly when Olivier is on holiday.

Accidentally connected to (2)

  • β†’ posts failures into a Slack channel nobody watches
  • β†’ depends on a client certificate installed on one machine

Age: 33 days Β· originally expected to last 4 weeks Β· 2 owners so far Β· last meaningful change 19 days ago

Rated common mostly because: 186 users, 56% chance of becoming business critical, 2 accidental connections.

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Risk Management built a data export tool that exports everything