The Factory Floor built a custom CRM for four customers

“It has HTTPS.”— Ravi, The Factory Floor

Reason:

Mainly because the intranet is only reachable on the VPN, which drops every 43 minutes. With a roadmap in the README, last touched 623 days ago.

Built by:

Ravi, a product owner

Build time:

an afternoon, mostly

Built with:

ChatGPT, copy, paste, repeat

Database:

an email inbox used as the database

Authentication:

MFA is enabled for 2 people

Deployment:

deployed to staging, which customers are now using

Responsible:

Bastian, according to nobody except Kevin

Documentation:

a Loom video nobody can find

Security situation:

the service account is also a real employee

Future disaster:

It will turn out to contain the only correct pricing data.

Age: 2.7 years · originally expected to last 3 weeks · 1 owner so far · survived 1 reorganisation · last meaningful change 823 days ago · original builder left 727 days ago

Rated common mostly because: €90k per year, alive 47x longer than intended, nobody owns it.