Expense Management built a customer satisfaction dashboard

🧟 Builder has left🕸️ Load bearing

Users283

Departments2

Criticality22%

Money involved€99,535/yr

“We have a backup somewhere.”— Plant Manager

Reason:: Because the integration works unless it is Tuesday. Copied to production via floppy disks.
Built by:: Jens, a product owner
Build time:: 5 evenings
Built with:: Bootstrap 3 and a dream
Database:: one table called everything
Authentication:: the audit log is disabled because it filled the disk
Deployment:: behind a domain Priya owns privately
Responsible:: Operations, but they strongly disagree
Documentation:: a Jira ticket with 25 comments
Security situation:: the encryption key is in the source code
Future disaster:: It will be presented at a conference as a success story.

Accidentally connected to (5)

→ scrapes another internal app
→ depends on Kevin being logged in
→ depends on a PowerShell script stored on someone's desktop
→ depends on 4 free-tier services
→ receives production data through a webhook with no signature

⚠️ Removing this app may now destroy the company.

Age: 4.4 years · originally expected to last 2 months · 6 owners so far · survived 3 reorganisations · last meaningful change 74 days ago · original builder left 1178 days ago

Rated legendary mostly because: 5 accidental connections, 283 users, €100k per year.

Admit this was you

Expense Management built a customer satisfaction dashboard