Field Service built a training completion tracker

“We'll document it after the quarter.”— Finance Business Partner

Reason:

Mainly because the export button creates Leads_FIXED.xlsx, but nobody knows where. With a logo generated at 16:28.

Built by:

Miriam, someone from Procurement

Build time:

7 evenings

Built with:

a Rails app from 2016 nobody updated

Database:

an API endpoint called /getAllData

Authentication:

the security model is a locked office door

Deployment:

deployed through Jenkins, which has been "temporary" for 1 years

Responsible:

the business

Documentation:

a Confluence page copied from another project

Security situation:

the admin account is also the service account

Future disaster:

It will receive an innovation award.

Age: 3.3 years · originally expected to last 3 weeks · 2 owners so far · survived 2 reorganisations · last meaningful change 19 days ago

Rated common mostly because: alive 58x longer than intended, 2 departments depend on it, 11 users.