Office Management built a customer health dashboard where everyone is green

“It's only for a few people.”— Nadia, Office Management

Reason:

Honestly? Because someone said "GDPR" and the meeting went quiet. Already exported 76,173 rows to somebody's laptop.

Built by:

Nadia, a team lead

Build time:

a long Thursday

Built with:

an Electron app, for a form

Database:

one table called everything

Authentication:

passwords are stored in plaintext, for troubleshooting

Deployment:

running on localhost through a tunnel

Responsible:

Chen, until somebody notices

Documentation:

an email with the subject "quick overview"

Security situation:

TLS is disabled because it is "inside the network"

Future disaster:

It will eventually process €240,000 per month.

Age: 1.4 years · originally expected to last 2 months · 1 owner so far · last meaningful change 19 days ago

Rated common mostly because: 3 departments depend on it, 30 users, alive 9x longer than intended.