The Process Excellence Team built a travel request form

“We'll replace it next year.”— Group Controller

Reason:

Allegedly because the correct dropdown option is "Other". Already exported 146,908 rows to somebody's laptop.

Built by:

Elena, an analyst

Build time:

an afternoon, mostly

Built with:

Kubernetes, for one container

Database:

a MongoDB with no password on port 27018

Authentication:

the second factor is knowing which door the server room is behind

Deployment:

deployed from a Git commit nobody has pushed

Responsible:

Elena, an analyst. Only Elena.

Documentation:

two architecture diagrams that disagree

Security situation:

production secrets are in a Slack message

Future disaster:

It will trigger a call from the works council.

Age: 2.8 years · originally expected to last 3 weeks · 4 owners so far · survived 2 reorganisations · last meaningful change 823 days ago

Rated common mostly because: alive 48x longer than intended, 1 accidental connections, 14% chance of becoming business critical.