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App #1566 · 🇬🇧 the United Kingdom
Disaster score 279Common

IT (yes, really) built a corrective action dashboard

Users1
Departments3
Criticality19%
Money involved€82,535/yr
We only need it for this quarter.Managing Director
Reason:
Because the spreadsheet has 53,166 rows and 79 tabs. With a roadmap in the README, last touched 209 days ago.
Built by:
Sofia, someone from Procurement
Build time:
8 evenings
Built with:
MongoDB, because the schema was 'still evolving'
Database:
an FTP server nobody knows the password for
Authentication:
a login screen that accepts any password
Deployment:
running from an image tagged final-final
Responsible:
whoever happens to be on call
Documentation:
a Confluence page linking to another Confluence page
Security situation:
backups use the same password as production
Future disaster:
It will cause Legal to ask "who approved this?".

Accidentally connected to (2)

  • depends on a mapped network drive
  • polls a CSV file for changes

Age: 4.2 years · originally expected to last 4 weeks · 3 owners so far · survived 2 reorganisations · last meaningful change 823 days ago

Rated common mostly because: €83k per year, 3 departments depend on it, 2 accidental connections.

Admit this was you

IT (yes, really) built a corrective action dashboard