Investor Relations built a knowledge article approval workflow

“Nobody outside the team uses it.”— Managing Director

Reason:

Allegedly because the vendor quoted €799 and a discovery phase. With 2 users, one of whom is the CEO.

Built by:

Jens, a recruiter

Build time:

a long Thursday

Built with:

a no-code builder on someone's personal account

Database:

a backup drive that has not been plugged in for 15 months

Authentication:

the password was last changed 411 days ago

Deployment:

behind a domain Lukas owns privately

Responsible:

IT Service Desk, who has never opened it

Documentation:

a README last updated 317 days ago

Security situation:

backups use the same password as production

Future disaster:

It will be used for payroll by accident.

Age: 120 days · originally expected to last 2 months · 2 owners so far · survived 1 reorganisation · last meaningful change 3 days ago

Rated common mostly because: 4 departments depend on it, €65k per year, alive 2x longer than intended.