Office Management built a customer portal

“It's just a script.”— Anja, Office Management

Reason:

Officially because someone said "can't ChatGPT do this?". With 319 users and 63 feature requests.

Built by:

Anja, an analyst

Build time:

a long Thursday

Built with:

a Slack bot doing database writes

Database:

an SQLite file called backup(1).db

Authentication:

rate limiting is "please don't"

Deployment:

deployed to staging, which customers are now using

Responsible:

Chen, who has never seen the source code

Documentation:

a Slack thread from January

Security situation:

the audit log records "updated successfully"

Future disaster:

It will be the only application that still works during the migration.

Age: 19 days · originally expected to last 7 days · 1 owner so far · survived 1 reorganisation · last meaningful change 19 days ago

Rated common mostly because: 1 departments depend on it, alive 3x longer than intended, 5% chance of becoming business critical.