Procurement built an offboarding tool that forgets the offboarding

“You need to know the exact link.”— Group Controller

Reason:

Because the form contains 81 fields and 3 of them are called "Other". Started as Customers_new.csv with a script attached.

Built by:

Daniel, someone from Procurement

Build time:

one weekend

Built with:

a no-code builder on a personal account

Database:

Firestore because the prototype needed to ship by Friday

Authentication:

the security review was postponed until after launch

Deployment:

behind a domain registered for €5 during a workshop

Responsible:

the business

Documentation:

an email chain containing the phrase "see below" 12 times

Security situation:

the audit log was disabled because the disk filled up

Future disaster:

It will be replaced by another tool built by Anja.

Age: 7.8 years · originally expected to last 3 weeks · 3 owners so far · survived 2 reorganisations · last meaningful change 420 days ago

Rated common mostly because: alive 136x longer than intended, 2 departments depend on it, older than the department using it.