Facility Services built an org chart nobody updates

“It's just CRUD.”— IT Service Desk

Reason:

Because somebody watched a 31 minute tutorial. With dark mode and no error handling.

Built by:

Jens, a team lead

Build time:

a long Thursday

Built with:

a Slack bot doing database writes

Database:

an email inbox used as the database

Authentication:

the webhook secret is "secret"

Deployment:

deployed from a branch called new

Responsible:

the business

Documentation:

a Confluence page owned by Tobias, who left

Security situation:

the service account is also a real employee

Future disaster:

It will stop working the day the free tier ends.

Age: 180 days · originally expected to last 14 days · 1 owner so far · last meaningful change 19 days ago

Rated common mostly because: 65% chance of becoming business critical, alive 13x longer than intended, 1 users.