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App #214 ยท ๐Ÿ‡ฌ๐Ÿ‡ง the United Kingdom
Disaster score 342Rare

Marketing built a customer feedback wall

๐Ÿ›๏ธ Older than the department
Users351
Departments0
Criticality19%
Money involvedโ‚ฌ1,415/yr
โ€œWe'll add backups later.โ€โ€” IT Service Desk
Reason:
Mainly because the bug is now documented behaviour. With a logo generated at 16:45.
Built by:
Petra, a key account manager
Build time:
1 hours 38 minutes
Built with:
Excel macros, exposed over HTTP
Database:
a production table with no primary key
Authentication:
MFA is optional, so naturally nobody uses it
Deployment:
deployed every time Daniel remembers
Responsible:
Managing Director, who has never opened it
Documentation:
a file called README-NEW-FINAL.md
Security situation:
there is one shared admin account
Future disaster:
It will receive an innovation award.

Accidentally connected to (1)

  • โ†’ uses Redis as permanent storage

Age: 7.3 years ยท originally expected to last 3 weeks ยท 6 owners so far ยท survived 2 reorganisations ยท last meaningful change 210 days ago

Rated rare mostly because: 351 users, alive 127x longer than intended, older than the department using it.

Admit this was you

Marketing built a customer feedback wall