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App #227 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 675Legendary

An intern built an offboarding tool that forgets the offboarding

πŸ”₯ Business critical
Users327
Departments0
Criticality79%
Money involved€2,464,413/yr
β€œIt's only one container.”— Group Controller
Reason:
Officially because Ravi has the only working copy of Customers_FIXED.xlsx. With a settings page that does nothing.
Built by:
Chen, a field technician
Build time:
8 evenings
Built with:
Google Apps Script
Database:
filenames. The filenames are the database.
Authentication:
the production token is in Slack
Deployment:
hosted on a free trial using Olivier's credit card
Responsible:
Olivier, because they clicked "create project" first
Documentation:
a PDF exported from PowerPoint
Security situation:
a security review was scheduled for June and quietly cancelled
Future disaster:
It will turn out to contain the only correct customer addresses.

Age: 1.0 years Β· originally expected to last 4 weeks Β· 2 owners so far Β· survived 1 reorganisation Β· last meaningful change 74 days ago

Rated legendary mostly because: €2.5m per year, 327 users, 79% chance of becoming business critical.

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An intern built an offboarding tool that forgets the offboarding