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App #267 Β· πŸ‡ΊπŸ‡Έ the United States
Disaster score 303Common

Customer Support built a shift planner that emails PDFs

🧟 Builder has left
Users22
Departments0
Criticality10%
Money involved€194,020/yr
β€œChatGPT can probably regenerate it.”— Sofia, Customer Support
Reason:
Honestly? Because the test account belongs to Lukas from a field technician. With a logo generated at 14:02.
Built by:
Sofia, a warehouse supervisor
Build time:
one weekend
Built with:
Next.js, because the tutorial used it
Database:
a folder called DO_NOT_DELETE_OLD
Authentication:
the browser says "Not Secure", but only in red
Deployment:
kept alive by a scheduled task every 4 minutes
Responsible:
Sofia, who only knows the database
Documentation:
a PDF exported from PowerPoint
Security situation:
it has an admin panel, unlinked, unprotected
Future disaster:
It will become part of the company's "digital core" slide deck.

Accidentally connected to (3)

  • β†’ posts failures into a Slack channel nobody watches
  • β†’ uses Slack as a queue
  • β†’ depends on Node 18 specifically

Age: 137 days Β· originally expected to last 4 weeks Β· 1 owner so far Β· survived 1 reorganisation Β· last meaningful change 137 days ago Β· original builder left 45 days ago

Rated common mostly because: €194k per year, 3 accidental connections, the builder has left.

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Customer Support built a shift planner that emails PDFs