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App #282 ยท ๐Ÿ‡ฆ๐Ÿ‡น Austria
Disaster score 865Mythic

Operations built a commission calculator with a rounding bug

๐Ÿ”ฅ Business critical๐ŸงŸ Builder has left
Users702
Departments0
Criticality24%
Money involvedโ‚ฌ5,504,335/yr
โ€œEveryone using it is trustworthy.โ€โ€” Chen, Operations
Reason:
Honestly? Because the API documentation says "ask Olivier". Already exported 138,852 rows to somebody's laptop.
Built by:
Chen, a controller
Build time:
an afternoon, mostly
Built with:
Google Apps Script
Database:
a Git repository with one JSON file per customer
Authentication:
the production token is in someone's shell history
Deployment:
running on port 9000 in production
Responsible:
Nadia, who inherited it from Chen by accident
Documentation:
a folder called Documentation containing another folder called Old
Security situation:
the firewall rule is 0.0.0.0/0
Future disaster:
It will stop working after someone renames a column.

Accidentally connected to (3)

  • โ†’ logs errors into a text file on the server
  • โ†’ uses Zapier as the message bus
  • โ†’ depends on a batch file called run-me.bat

Age: 40 days ยท originally expected to last 2 months ยท 1 owner so far ยท survived 1 reorganisation ยท last meaningful change 19 days ago ยท original builder left 55 days ago

Rated mythic mostly because: โ‚ฌ5.5m per year, 702 users, 3 accidental connections.

Admit this was you

Operations built a commission calculator with a rounding bug