Facilities built something with customer data and no permissions

“The service account needs those permissions.”— Regional Sales Lead

Reason:

Honestly? Because the automation sends an email asking someone to do it manually. With a logo generated at 17:15.

Built by:

Lukas, the management assistant

Build time:

an afternoon, mostly

Built with:

an AI agent with shell access

Database:

a column called misc2 because misc was already taken

Authentication:

TLS is enabled, certificate warnings are ignored

Deployment:

hosted on a cloud account costing €20.53/month

Responsible:

an intern's old manager's manager

Documentation:

a Loom video nobody can find

Security situation:

security is handled by keeping the URL secret

Future disaster:

It will email the entire customer list to one customer.

Age: 7.8 years · originally expected to last 14 days · 3 owners so far · survived 3 reorganisations · last meaningful change 3 days ago · original builder left 1353 days ago

Rated common mostly because: 90% chance of becoming business critical, alive 203x longer than intended, the builder has left.