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App #309 · 🇵🇱 Poland
Disaster score 228Common

Marketing built a customer health score with a formula in a comment

Users91
Departments0
Criticality5%
Money involved€122,126/yr
Git is basically a backup.Finance Business Partner
Reason:
Mainly because SAP needs 6 clicks and two approvals to add a supplier. Renamed twice to avoid attention.
Built by:
Thomas, a controller
Build time:
9 evenings
Built with:
Google Apps Script
Database:
a backup drive that has not been plugged in for 3 months
Authentication:
the password is stored in a Teams channel called "Passwords"
Deployment:
deployed every time Chen remembers
Responsible:
a project group that technically no longer exists
Documentation:
comments in the code explaining what the code used to do
Security situation:
the incident response plan starts with "call Sarah"
Future disaster:
It will turn out to contain the only correct pricing data.

Age: 4.9 years · originally expected to last 3 weeks · 3 owners so far · survived 2 reorganisations · last meaningful change 19 days ago

Rated common mostly because: 91 users, €122k per year, alive 84x longer than intended.

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Marketing built a customer health score with a formula in a comment