Field Service built a demo environment that became production

“The office Wi-Fi is secure.”— Thomas, Field Service

Reason:

Officially because the meeting to fix it created 2 more meetings. With 43 users and 90 feature requests.

Built by:

Thomas, a key account manager

Build time:

an afternoon, mostly

Built with:

Vue, for personal reasons

Database:

a backup drive that has not been plugged in for 15 months

Authentication:

the security model is "Google probably handles that"

Deployment:

behind a domain registered for €12 during a workshop

Responsible:

an intern whose contract ended in July

Documentation:

a Notion page with one sentence and 12 empty headings

Security situation:

production secrets are in Git history

Future disaster:

It will be described as "legacy" before its first birthday.

Age: 3.5 years · originally expected to last 3 months · 5 owners so far · survived 3 reorganisations · last meaningful change 823 days ago · original builder left 1035 days ago

Rated common mostly because: the builder has left, alive 14x longer than intended, €3k per year.