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App #391 · 🇦🇹 Austria
Disaster score 212Common
Facility Services built a product catalogue that disagrees with the product catalogue
☠️ No known owner🧟 Builder has left🏛️ Older than the department
Users7
Departments1
Criticality0%
Money involved€0/yr
“The customer already saw the demo.”— HR Generalist
- Reason:
- Honestly? Because the documentation starts with "TODO". Renamed twice to avoid attention.
- Built by:
- Priya, a team lead
- Build time:
- 6 evenings
- Built with:
- a Rails app from 2016 nobody updated
- Database:
- a MySQL database called test-2 on a machine under a desk
- Authentication:
- production is technically the test environment
- Deployment:
- running on localhost through a tunnel
- Responsible:
- nobody officially, Kevin emotionally
- Documentation:
- a Loom video nobody can find
- Security situation:
- the incident response plan starts with "call Kevin"
- Future disaster:
- It will silently skip 7% of records.
Age: 7.2 years · originally expected to last 2 months · 2 owners so far · survived 1 reorganisation · last meaningful change 3 days ago · original builder left 1204 days ago
Rated common mostly because: alive 44x longer than intended, nobody owns it, the builder has left.
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Facility Services built a product catalogue that disagrees with the product catalogue