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App #409 · 🇦🇹 Austria
Disaster score 447Rare

R&D built a warehouse label printer web app

🔥 Business critical
Users91
Departments3
Criticality0%
Money involved€1,204,929/yr
The service account needs those permissions.Finance Business Partner
Reason:
Officially because the workaround has been in production for 4 months. Already exported 110,876 rows to somebody's laptop.
Built by:
Thomas, someone from Procurement
Build time:
one weekend
Built with:
a Rails app from 2016 nobody updated
Database:
Kafka. Nobody remembers why.
Authentication:
the temporary firewall rule has existed for 9 months
Deployment:
hosted in a cloud region nobody intended to use
Responsible:
a steering committee that has not met in 15 months
Documentation:
comments beginning with TODO 2021
Security situation:
production secrets are in a Jira ticket
Future disaster:
It will eventually process €2,400 per month.

Age: 3.6 years · originally expected to last 14 days · 1 owner so far · survived 1 reorganisation · last meaningful change 74 days ago

Rated rare mostly because: €1.2m per year, 91 users, alive 94x longer than intended.

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R&D built a warehouse label printer web app