Facilities built an approval chain with one approver

“The password is really long.”— Plant Manager

Reason:

Honestly? Because the approval chain includes 7 people and one shared mailbox. With 97 users and 59 feature requests.

Built by:

Ravi, a field technician

Build time:

an afternoon, mostly

Built with:

Airtable plus four Zapier zaps

Database:

a table called temp that has existed for 8 years

Authentication:

CSRF protection was disabled during debugging

Deployment:

last deployed 209 days ago

Responsible:

Jens, who has never seen the source code

Documentation:

a Loom video whose owner account has been deleted

Security situation:

logout only hides the menu

Future disaster:

It will gain 125 users before anyone approves it.

Age: 9.3 years · originally expected to last 14 days · 5 owners so far · survived 1 reorganisation · last meaningful change 19 days ago · original builder left 3057 days ago

Rated common mostly because: alive 242x longer than intended, 30% chance of becoming business critical, the builder has left.