An intern built a third CRM

“It's basically done.”— Head of Operations

Reason:

Honestly? Because the printer is somehow involved. Already exported 73,558 rows to somebody's laptop.

Built by:

Thomas, a key account manager

Build time:

an afternoon, mostly

Built with:

Streamlit

Database:

Elasticsearch, now also storing the invoices

Authentication:

Sarah knows the password

Deployment:

deployed from the main branch because branches were confusing

Responsible:

Katrin, currently on parental leave

Documentation:

a Confluence page linking to another Confluence page

Security situation:

the JWT secret is "changeme"

Future disaster:

It will be presented to management as evidence that shadow IT works.

Age: 260 days · originally expected to last 7 days · 2 owners so far · survived 1 reorganisation · last meaningful change 260 days ago · original builder left 73 days ago

Rated common mostly because: alive 37x longer than intended, the builder has left, 21% chance of becoming business critical.