Customer Support built a commission calculator with a rounding bug

“It's technically not production.”— Plant Manager

Reason:

Honestly? Because the process owner is Elena, who has never used SAP. Forked from a tutorial at 11:37 and never cleaned up.

Built by:

Tobias, a working student

Build time:

5 hours 20 minutes

Built with:

a Rails app from 2016 nobody updated

Database:

an array.

Authentication:

the admin page is hidden by removing the link

Deployment:

deployed straight to production on a Sunday, no staging

Responsible:

the business

Documentation:

a Jira ticket with 47 comments

Security situation:

rate limiting consists of hoping nobody notices

Future disaster:

It will cause Head of Operations to request an immediate status meeting.

Age: 21 days · originally expected to last 2 months · 2 owners so far · last meaningful change 21 days ago

Rated common mostly because: €2k per year, 1 users.