Finance built a customer portal

“It's more of a prototype.”— IT Service Desk

Reason:

Officially because the Miro board is now the documentation. With a settings page that does nothing.

Built by:

Ravi, a key account manager

Build time:

one weekend

Built with:

React, Vite and enthusiasm

Database:

booleans stored as "yes", "no", "Y", "N" and occasionally "maybe"

Authentication:

the audit log is console.log

Deployment:

running from a zip file called Headcount_v2.xlsx

Responsible:

Anja, who only knows the database

Documentation:

none whatsoever

Security situation:

the API key has never been rotated

Future disaster:

It will eventually process €14,000 per month.

Age: 5.7 years · originally expected to last 2 months · 3 owners so far · survived 2 reorganisations · last meaningful change 74 days ago

Rated rare mostly because: 536 users, 2 accidental connections, alive 35x longer than intended.