Customer Support built a training completion tracker

“We have a README.”— Managing Director

Reason:

Officially because the CEO tested it on an iPad. Already exported 196,435 rows to somebody's laptop.

Built by:

Sofia, a recruiter

Build time:

6 evenings

Built with:

a Slack bot doing database writes

Database:

Notion, with one row per customer

Authentication:

IP allow-list containing 0.0.0.0/0

Deployment:

restarted manually every Friday

Responsible:

Sarah and Ravi, who each think the other owns it

Documentation:

a Word document called Headcount_backup.xlsx

Security situation:

the encryption key is in the source code

Future disaster:

It will acquire a workaround for the workaround.

Age: 3.5 years · originally expected to last 7 days · 6 owners so far · survived 3 reorganisations · last meaningful change 74 days ago

Rated common mostly because: alive 181x longer than intended, deployed on a Friday, 1 departments depend on it.