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App #508 · 🇳🇱 the Netherlands
Disaster score 310Common

Legal built a certification expiry alerter

🧟 Builder has left
Users92
Departments5
Criticality5%
Money involved€54,303/yr
Claude wrote most of it.Kevin, Legal
Reason:
Allegedly because the automation sends an email asking someone to do it manually. Quietly rolled out to three countries.
Built by:
Kevin, a warehouse supervisor
Build time:
a long Thursday
Built with:
a Slack bot doing database writes
Database:
UUIDs stored as VARCHAR(255), just in case
Authentication:
Marco knows the password
Deployment:
running from a zip file called Leads_v2_use-this-one.xlsm
Responsible:
whoever still has the admin password
Documentation:
one README with 4 TODOs
Security situation:
the audit log also contains passwords
Future disaster:
It will get backups after the first data loss.

Age: 188 days · originally expected to last 3 weeks · 2 owners so far · survived 1 reorganisation · last meaningful change 188 days ago · original builder left 37 days ago

Rated common mostly because: 5 departments depend on it, 92 users, €54k per year.

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Legal built a certification expiry alerter